Contact us

Have a question about buying, selling, payouts, moderation, or how PsychVault works? Send us a message and our team will respond as soon as possible.

Creator support

If you need help with your store, uploads, moderation, or payout setup, email us with the relevant store or resource details.

Response times

We aim to respond to genuine support enquiries as quickly as possible. Including the purchase, store, or resource name helps us investigate faster.

Billing and policy help

For billing, refunds, privacy, or marketplace rules, please review the public policy pages linked in the footer or message us with your purchase email and order details.

Send a message

Use this form to send a message to our support team. We will reply to the email address you provide.