Contact PsychVault
Marketplace support for buyers, creators, and clinician questions
Have a question about buying a resource, running a creator store, payouts, downloads, moderation, or how the marketplace works? Send us a message and we will get back to you as soon as we can.
General support
hello@psychvault.com.auCreator support
If you need help with your store, uploads, pricing, moderation, or payout setup, email us with the relevant store or resource details.
Response times
We aim to respond to genuine support enquiries as quickly as possible. Including the purchase email, resource name, store name, or listing link helps us investigate faster.
Billing and policy help
For billing, refunds, privacy, or marketplace rules, review the public policy pages linked in the footer or message us with your purchase email and order details.
Send a message
Use this form for marketplace support, creator enquiries, or questions about psychology resources listed on PsychVault. We will reply to the email address you provide.