Terms of Service

PsychVault is a digital marketplace for psychology and clinician-focused resources. You must provide accurate information, keep your login details secure, and only use the platform in a lawful and professional manner.

You are responsible for activity that occurs through your account. We may require email verification, restrict access, or suspend accounts where we reasonably believe there is fraud, impersonation, abuse, policy violation, or a material security risk.

PsychVault operates the marketplace infrastructure, checkout flow, download access, moderation systems, and support processes. Creators are responsible for the accuracy, legality, licensing authority, and quality of the content they publish.

We may review, refuse, edit, unpublish, or remove listings where needed for safety, fraud prevention, intellectual property concerns, legal compliance, misleading content, or marketplace quality standards.

Unless stated otherwise, prices on PsychVault are displayed in Australian dollars (AUD). Orders are completed when payment succeeds through the marketplace checkout flow.

PsychVault sells digital products only. There is no physical shipping. Purchased resources are generally made available through your account library or download access immediately after successful payment, subject to fraud checks, entitlement verification, and temporary technical issues.

Unless a listing says otherwise, a purchase gives the buyer a limited, non-exclusive, non-transferable licence to use the downloaded resource for their own internal professional, educational, or practice-related use.

Buyers must not:

• resell, redistribute, sublicense, or publicly repost marketplace content
• remove creator attribution or falsely claim authorship
• upload malicious files, scrape the platform, or interfere with site security
• use the platform to infringe privacy, confidentiality, copyright, or other rights

Creators must have the rights and permissions needed to publish their content and any included images, branding, or third-party materials. Creators must not upload content that is unlawful, deceptive, harmful, plagiarised, or likely to mislead buyers about what is being sold.

Creators are also responsible for setting clear listing descriptions, accurate preview materials, intended use information, and any licence limits that go beyond the default marketplace licence described above.

Because most purchases are digital and may be available immediately, refunds are not automatic. Refund requests are assessed under our Refund Policy.

If there is a problem with a purchase, please contact PsychVault before lodging a payment dispute or chargeback. Early support contact gives us the best chance of resolving the matter quickly and reducing unnecessary bank dispute fees or account restrictions.

PsychVault and its marketplace resources are intended to support learning, workflow, and professional practice. They do not constitute individual clinical advice, diagnosis, or treatment. Users must exercise their own professional judgement and comply with applicable laws, ethics rules, and workplace obligations.

To the extent permitted by law, PsychVault is not liable for indirect, incidental, or consequential loss arising from the use of the marketplace. Nothing in these terms excludes or limits any rights that cannot be excluded under Australian Consumer Law or other mandatory laws.