Data Deletion Instructions

When you create an account — including via Facebook Login — PsychVault may store the following information:

• Your name and email address
• Your account profile and any creator store details you have set up
• Purchase history and download access records
• Reviews, reports, and messages submitted through the platform
• Login activity and account security records

PsychVault does not store your Facebook password or payment card details. Card processing is handled by Stripe and subject to their own data practices.

To request that PsychVault delete your personal data, send an email to:

hello@psychvault.com.au

Use the subject line Data Deletion Request and include the email address associated with your PsychVault account. If you signed in with Facebook, please also include your Facebook display name so we can locate your account.

We will review your request and explain which records can be deleted and which must be retained (see below). We do not publish a fixed processing deadline.

You can revoke PsychVault's access to your Facebook account at any time from your Facebook settings:

1. Go to Facebook → Settings & Privacy → Settings → Apps and Websites
2. Find PsychVault in the list and click Remove

Removing the app from your Facebook settings will stop any further data sharing via Facebook Login. However, it does not automatically delete data already held by PsychVault — you must also send the email request described above.

We will assess what personal data can be deleted. We may retain limited information where required for applicable obligations, including:

• Transaction and payment records required for tax, GST, and financial reporting obligations under Australian law
• Evidence needed to investigate fraud, chargebacks, or unresolved disputes
• Records required by any applicable court order or legal process

We will explain the categories of records retained and the reason.