Online Safety in Australia

Guides for psychologists, parents, and clinicians

Australia has one of the most active online safety regulatory frameworks in the world, and clinicians are increasingly called on to help clients navigate it. This hub brings together everything on PsychVault about online safety — from the eSafety Commissioner's tools and the under-16 social media laws to deepfakes, gaming microtransactions, and how to report online harm.

Articles in this guide

Online harms can take many forms: cyberbullying, sextortion, image-based abuse, phishing, malware, and coercive control using technology. Each of these intersects with mental health in different ways. Psychologists working with young people, families, or trauma clients are often the first professionals to hear about these issues — before the police, before a school counsellor, before parents are even aware. The articles in this hub are designed to give clinicians and families the clear, accurate information they need to respond, support, and report effectively. We cover what each type of harm looks like, which Australian authorities to contact, and what psychoeducation materials can help.

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Frequently asked questions

What is the eSafety Commissioner and what does it do?

The eSafety Commissioner is Australia's independent regulator for online safety. It accepts reports of cyberbullying of children, adult cyber abuse, image-based abuse (non-consensual intimate images), and illegal or harmful content. It can issue removal notices to platforms and take enforcement action.

How do I report cyberbullying in Australia?

For cyberbullying targeting a child under 18, report to the eSafety Commissioner at esafety.gov.au. For adult cyber abuse (seriously harmful targeted abuse of an adult), eSafety also accepts reports. You can also report to the platform directly and, for criminal threats or harassment, to state or territory police.

What are the under-16 social media laws in Australia?

Australia's Online Safety Amendment (Social Media Minimum Age) Act 2024 requires social media platforms to take reasonable steps to prevent children under 16 from creating accounts. Platforms face significant fines for systemic failures. The law places responsibility on platforms rather than parents or children.

What should a psychologist do if a client discloses sextortion?

Provide immediate support and safety planning, then help the client report to the eSafety Commissioner (who can issue rapid removal orders for intimate images), the Australian Federal Police's ACCCE, and the platform where the abuse occurred. Document carefully and assess risk of ongoing contact with the perpetrator.

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